Quality Management

• Process improvement 

• Improvement Facilitation 

• Procedures and standards 

• Training 

• Mentoring 

• Consultancy 

• Practical help

Typical projects for customers including

ARCOS, IBM (UK), K3 Group, Centrefile, CMI

• Designing and implementing ISO9000 compatible Quality Management Systems for an IT organisation

• Assessing organisation's current management practices and providing reports with suggested improvement strategies 

• Practical help implementing improvements

• Designing and developing quality management training and presentations

• Training in quality management principles and techniques

Our Quality Management training courses cover quality management principles and training in QM techniques. They have been addressed across organisations to senior managers, sales personnel, IT design and development teams and to new trainees.